e-Signatures

Electronic signatures (e-signatures) have been implemented in CROS for all users.

Your e-signature will only be generated on documents that you file in CROS on your own behalf. If you appoint an agent to complete transactions for you, those documents will not be generated with an e-signature.

Operation of e-signatures in CROS

When you create a Companies Registry Account (CRA), you receive login credentials and a unique CRA Identity PIN. This PIN uniquely identifies you in the system and represents your e-signature in CROS.

Documents which you submit for filing will be generated with your e-signature automatically affixed to the document.

Your e-signature will be automatically affixed, by the system, to documents which:

  • can be filed with e-signatures;
  • you complete and submit using your account; and
  • you are the person named as the signatory of same.

Transactions which meet the criteria above will result in the generated form officially signed with your e-signature once the payment has been processed.

Protecting your signature

Each user is responsible for protecting their CRA credentials (username and password). Your credentials grant access to your account and your e-signature.

Once a document is filed with your e-signature, the information in the document is deemed to be:

  • true and correct; and
  • filed with your full knowledge and consent.

You are liable for all documents filed in CROS with your e-signature.

Forms which may be filed with e-signatures

You may file the following with e-signatures:

  • Individual business registrations
  • Profit company incorporations
  • Non-profit company incorporations
  • Non-profit organisation registrations
  • Annual returns - profit, non-profit and external companies
  • Notice of address and change of address
  • Notice of directors and change of directors
  • Notice of secretary and of change of secretaries

FAQs

What is an electronic signature?

Your electronic signature is a digital representation of your first initial and last name which is automatically attached to documents generated when filed in CROS. This signature is verified by your Companies Registry Account (CRA) and attests to your identity as:

  • the document's authorized signatory, and
  • your acknowledgment and agreement to the entirety of the information contained in the document submitted to the Companies Registry.

How do I access electronic signatures in CROS?

When you register for a Companies Registry Account (CRA), you automatically receive an electronic signature.

Which forms of electronic signatures are accepted?

When submitting documents to the Companies Registry, you can only use an electronic signature that has been created with your Companies Registry Account (CRA).

Can I share my electronic signature?

Your electronic signature is stored in your Companies Registry Account (CRA), which needs to be kept secure. We highly advise against giving anyone your login information.

Please be informed that if you choose to share your Companies Registry Account (CRA) credentials with others, the Companies Registry cannot be held responsible for any adverse outcomes that may occur.

What is the procedure for affixing my electronic signature to a document?

Your electronic signature will be automatically affixed to a document when you submit it on your own behalf and pay the necessary fees, making it legally binding.

How long will the processing of my documentation take?

With the exception of the Articles of Incorporation for a Non-Profit Company, Application for Registration of a Non-Profit Organisation, and Application for Name Reservation requests, all of the aforementioned documents will be automatically registered after submission and payment of fees.

However, before they may be granted, the Registry must first approve the Application for Name Reservation, Articles of Incorporation for Non-Profit Companies, and Application for Registration of a Non-Profit Organisation.

How can I receive a copy of the registered document and the original certificate?

You will receive an email confirmation indicating that your application has been processed successfully. Included in the email will be a copy of the electronically registered document. For the purpose of collecting your certificate, you must visit the Companies Registry and present the email confirmation, which can be printed or displayed on a smart device.

Is it necessary to deliver copies of an electronically signed document to the Companies Registry?

No. Electronically signed documents, upon registration, are automatically uploaded to the company/business records and the duplicate copies are also emailed to you, eliminating the need to file or stamp physical documents.

Can a document that has been printed be used for official purposes?

The words "Registered" and the registration date will be electronically endorsed on any document that has been signed electronically. This electronic certification is legally equivalent to a document that has been physically stamped and issued by the Companies Registry. Therefore, it is acceptable to regard the printed document as official.

Is it possible to correct an error in an electronically signed document that is already registered?

The Companies Registry will allow the submission of an amended document to rectify a previously registered document. You can complete the process by:

  1. Downloading and printing the paper version of the prescribed form from the Companies Registry website
  2. Completing the form with the correct information
  3. Signing the form with a physical signature
  4. Delivering the form with payment to the Companies Registry in person

To confirm that the form constitutes an amendment to a previously registered document, you must insert:

  • an asterisk (highlighted in red) next to the modified information; and
  • the word "Amended" at the top of the form (highlighted in red), followed by the following description of the document:
    • name of form
    • dated [the previous date], and
    • filed on [the stamp date].

It is important to remember that documents with electronic signatures should not be tampered with.

What is the difference between an electronic and a physical signature?

Electronic and physical signatures are equivalent in legal validity and weight when binding a document filed at the Companies Registry.

How is an electronic signature verified?

When applied to a document, the Companies Registry Electronic Seal is used to authenticate an electronic signature, confirming its legality as well as the originality of the document.

Can the authenticity of an electronically signed document be questioned?

Yes, your document can be questioned by anyone from the public or an external organization if there were any changes made to it after the electronic signature was applied, or if the signature seems to have been tampered with.

Can a document that has been registered electronically be inspected?

An electronically registered document can be inspected through the Companies Registry Name Search Facility, accessible through a user's Companies Registry Account (CRA).